FAQ | VapeCave Melbourne | Australia


Currently, we are only an online business

Shipping Info:

Once your order is shipped you will receive a tracking number via email.

Your order can be tracked via http://auspost.com.au/track/track.html

All orders will be shipped within 1 business day of being placed. Same day dispatch if ordered by 1 pm

Orders under $70 using regular post  - $7.50

Orders under $100 using express post  - $10.55

Order over $70 using regular post - Free

Order over $100 using express post  - Free

Please note:  If you select the express post option and you have purchased batteries as part of your order, this will be sent via regular post due to Australia Post regulations.


Postage Time?

Regular Parcel Post can take up to 5 - 7 business days from being sent, you will be provided with a tracking number once the order is shipped. 

Express Post orders can take up to 1 - 3 business days depending on location


All orders are shipped from Doncaster, Melbourne, Australia.


Can I pick up my order?

Orders can be picked up between the hours of 11:30 am - 6 pm.

Richmond & Doncaster pickup available

Please note: We need a minimum of 3 working hours for all pickups to be available. In order to pick your item up, you will also need to contact us via email or phone to arrange this.


What about nicotine?

Under Australian Law, the sale of nicotine is prohibited unless licensed.


Nuts & Soy products?

All care is taken to not but the manufacturers have informed us that they may contain traces of nuts and soy products.


What payment methods do you accept?

We accept Paypal + all major credit cards.

Our website is SSL 128 bit encrypted and We take all measures to make sure your privacy is kept safe with us.


International postage please ask ( we ship to the USA) 


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