FAQ | VapeCave Melbourne | Australia
Does VapeCave Have a retail store?
Unfortunately, we do not have a physical retail shop. We work out of a warehouse and we are unable to offer pickups.
Every order needs to placed online then we post your order with Australia Post!
Once your order is shipped you will receive a tracking number via email.
Your order can be tracked via http://auspost.com.au/track/track.html
All orders will be shipped within 1 business day of being placed. Same day dispatch if ordered by 1 pm (AEST)
Orders under $70 using regular post - $7.60
Orders under $100 using express post - $10.55
Order over $70 using regular post - Free
Order over $100 using express post - Free
Please note: If you select the express post option and you have purchased batteries as part of your order, this will be sent via regular post due to Australia Post regulations.
Regular Parcel Post can take up to 5 - 7 business days from being sent, you will be provided with a tracking number once the order is shipped.
Express Post orders can take up to 1 - 3 business days depending on location
All orders are shipped from Doncaster, Melbourne, Australia.
Can I pick up my order?
Pickup not availbae we are only an online store
What about nicotine?
Under Australian Law, the sale of nicotine is prohibited unless licensed.
Nuts & Soy products?
All care is taken to not but the manufacturers have informed us that they may contain traces of nuts and soy products.
What payment methods do you accept?
We accept Paypal + all major credit cards.
Our website is SSL 128 bit encrypted and We take all measures to make sure your privacy is kept safe with us.
International postage please ask ( we ship to the USA)
All content and images are the subjective property of VapeCave and cannot be used or reproduced without express permission.
ABN 21 749 686 024